Fall 2019 Summit

Speaker presentations are available to NEMOA Members

Not sure if your company is a member? Check this list or contact admin@nemoa.org to verify.

Members, please follow these instructions to access the presentation files:

  1. Log in
  2. Click on the "Members Area" tab on the top navigation bar.
  3. Select "Speaker presentations-Index" from the "Members Area" drop-down menu.
  4. Select "NEMOA Fall 2019 Summit"
Click to view the Fall 2019 Summit brochure

Share.Learn.Connect. in Chicago

Welcome to the preview of our next NEMOA Summit! We’re looking forward to gathering this September 11-13, 2019 to Share, Learn, and Connect with one another in our new location: the Radisson Blu Aqua in downtown Chicago! You’ll now be just steps from everything this dynamic city has to offer.

During the Summit, we’ll once again strike the balance between print and digital marketing content to ensure you come away with information that can immediately improve your business. We know that multiple opportunities for face-to-face conversations with industry insiders and peers are what set our event apart, so we’re also adding more round table discussions. You’ll be able to dive deep into specific topics with a knowledgeable and intimate group and without needless sales pressure.

As always, be sure to thank our generous Sponsors when you see them at the Summit. We couldn’t create such an affordable yet invigorating environment without their ongoing support. I look forward to seeing them, and you, in Chicago!

Catalogers/Etailers/Merchants: Click here for your “Convince Your Boss” letter template

Service Providers/Suppliers/Vendors: Click here for your “Convince Your Boss” letter template



Online Registration is closed.

Onsite Registration OPENS Wednesday, 09/11 at 2:30 PM Central.

Please read all pricing information and instructions below before proceeding with registration.

The more you send, the more you save!

The following fees cover all summit sessions, event and meals. Discounts are available for small companies, VT/NH Marketing Group Members, Rising Stars and sponsors (scroll down for more details). Members receive discounted conference pricing because they support NEMOA with annual dues. Contact NEMOA to find out if your company is a member or to become one before the Summit.

Member Pricing (prices are per person)

Register by Aug. 16Register Aug. 17 or later
Cataloger/Etailer 1-2 people$749$999
Cataloger/Etailer 3 or more people*$669$919
Service/Supplier 1-2 people$899$1,149
Service/Supplier 3 or more people*$779$1,029

Non-Member Pricing (prices are per person)

Cataloger/Etailer 1-2 people$1,049$1,299
Cataloger/Etailer 3 or more people*$969$1,219
Service/Supplier 1-2 people$1,199$1,449
Service/Supplier 3 or more people*$1,079$1,329

*The “3 or more“ price is good for the 3rd, 4th, 5th, etc. attendee from the same company. The first two attendees must pay full price in order for the 3rd and subsequent attendees to be eligible for a discount.

*The “3 or more” price is also valid for any registrant from a company with three or fewer employees.

All prices are per person

Discounts and Deals

Early Bird Discounts

Early Bird Deadline extended to Friday, August 16th! Save $250 per registration. Details in pricing chart above.

Nemoa Member Discounts

Members save $300! Member pricing is $300 less than Non-Member pricing. Any employee of a member company qualifies for the member rate. Details in pricing chart above. Not sure if you’re a Member? Check this list of current Member Companies. Not a Member? Join NEMOA now to take advantage of Member rates!

Multiple Attendee Discounts

Send 3 or more people and save! First two attendees must pay full price in order for the third and subsequent attendees to be eligible for a discount. If you are registering more than two attendees, please choose a regular price ticket ("1-2 Attendees" price). Discounts (if applicable) will be applied automatically at checkout.

Discounts For Small Companies

If your company has 3 or fewer employees, you are eligible for a discounted price equivalent to the "3 or more" rate in the pricing chart above. A Discount Code is required to register at this special price. Contact the NEMOA office to request your Discount Code.

Discounts For VT/NH Marketing Group Members

VT/NH Marketing Group Members can receive a 15% discount off of Non-Member registration prices. Contact the NEMOA office for instructions.

Free Registration For Rising Stars

NEMOA Member companies can submit a Rising Star Nomination Form to recognize a deserving employee with a free Summit registration. Deadline to submit a Nomination Form is Friday, August 2nd.

Please visit our Rising Star Scholarships Page for details and form.

Sponsor Passes

Sponsor Passes require a Discount Code. Contact the NEMOA office to obtain or confirm your code.

Cancellation Policy

If you cannot attend the Summit, substitutions are allowed at any time. Please notify the NEMOA office to make arrangements for the replacement attendee. If you cannot send a substitute, notify the NEMOA office in writing immediately so that we are able to adjust our headcounts and planning accordingly.

Cancellation Refund Schedule

Summit Schedule

For full program details, please click here to download the Summit Brochure


Wednesday 09/11/2019

2:30pmRegistration Desk & Connection Lounge Open
3:00pm — 5:00pmWelcome Refreshments
3:00pm — 6:30pm3, 2, 1...NETWORK! You asked, we answered: Attendees wanted more time to connect, so we set aside a block of specially devoted face time. Join us in the Connection Lounge to mingle with merchants, suppliers, and sponsors. Join our Attendify App so you know who’s coming, and set up meetings in advance to make the most of your afternoon. Plus, we’ll have refreshments to energize you, and interactive games to help you meet the right people and kick off the Summit in style.
3:00pm — 4:00pmFirst-Timer Welcome Briefing This session is for First Timers. Hear personally from the NEMOA Board of Directors, veteran attendees and members about what you can expect at the conference and how to get the most from your first Summit experience! Sponsored by Arandell
4:15pm — 5:00pmInteractive Discussion “Chat With an Industry Expert” Mark Friedman, Amerimark Interactive   
4:15pm — 5:00pmInteractive Discussion "Murder in Encinitas" Nancy Dynan, Nixon   
5:45pm — 6:30pmSpeaker & Board Reception Invite Only   
6:30pm — 7:30pmSummit Welcome Reception All registered attendees are invited to attend this one-hour reception featuring an open bar and hors d'oeuvres. Sponsored by Oracle Data Cloud   

Thursday 09/12/2019

7:30amRegistration Desk & Connection Lounge Open
7:30am — 9:30amBreakfast Buffet & Networking Sponsored by Wiland
9:00am — 9:45amOpening Session “It’s Time Your Brand Becomes More Human” Brent Niemuth, J.Schmid
10:00am — 10:45amThink Tank Conversations #1: “Catalog Critique” #2: “Circulation Challenges” #3: “Amazon and other Marketplaces” #4: “Social Media Successes” #5: “Privacy” #6: “Mobile First Strategy” #7: “Email” #8: “Retention Success” #9: “Market Research” #10: “Non-Catalog Print” #11: “Attribution Challenges and Successes” #12: “Multi-Channel Campaigns“
11:00am — 12:00pmGeneral Session: Research Panel Panelist #1: “Cross-Generational Marketing Strategy” Jackie Marquis, EpsilonPanelist #2: “The Power of Personalization” Karen Mayhew, Infogroup Media SolutionsPanelist #3: “Bridging the Content Gap” Jesse Blount, Quad
12:00pm — 12:45pmLunch Buffet & Networking Sponsored by Cognizant Softvision Suite
1:00pm — 1:15pmRising Star Awards Join us as we congratulate the recipients of our Rising Star Scholarship Awards. Rising Star Program sponsored by Nahan
1:15pm — 2:00pmGeneral Session "Reimagining Retail" Bart Lorang, V1.VC
2:30pm — 3:15pmGeneral Session: 5 Case Studies Back by popular demand! Hear from Indrio Brands, Hathaway & Lane Direct, Trainers Warehouse, Crate & Barrel and Boden as they open their books and share a brief case study across different disciplines. Case studies will include topics on creative, leveraging marketing dollars, brand and circulation strategies.
3:30pm — 4:30pmSponsor-Hosted Roundtables Join our sponsor-hosted roundtables to chat with peers and industry leaders about a variety of important topics. Take advantage of these dynamic, informative discussions in a no-sales, no-pressure setting! A list of roundtable topics will be available closer to the Summit.
6:00pm — 7:00pmCelebrate”Blu” Reception (for registered attendees) How do you celebrate a new Radisson Blu location? By embracing the Blu, of course! Come to this complimentary reception in your favorite blue attire, enjoy some themed drinks and appetizers, and listen to some blues music before heading out on the town to sample Chicago’s delicious wares.
Sponsored by J.Schmid
7:15pm — wheneverPost-Reception Socializing Attendees on own for dinner/entertainment. Up for more fun and socializing after the Blu Reception? Join your fellow attendees at various local restaurants, pubs, and entertainment venues

Friday 09/13/2019

7:30amRegistration Desk & Connection Lounge Open
7:45am — 8:15amMorning Walk to "The Bean"Energize your day with a walk through Millennium Park to “The Bean.” Led by NEMOA Board Member Sara Florin, the walk will be 1 mile round trip. Rain or shine (walk will only be cancelled in the case of heavy downpours or thunderstorms).
8:00am — 9:30amBreakfast Buffet & Networking Sponsored by Dataline
7:45am — 9:15amC-Level Breakfast Session (By invite only) Sponsored by Lindenmeyr
9:15:00am — 10:00amOpening Session “Building an Authentic Brand” Noah Waterhouse, Stio
10:15am — 11:00amGeneral Session “Refining Your Personalization Strategy” Heather Dettmann, Artifact Uprising
11:00am — 11:45amClosing Session “Do You Really Know Your Customer?“ Lauren Freedman, the e-tailing group

Companies Attending

Check back here for updates on companies registered to attend the Summit. Please note that NEMOA does not give out attendee contact information.


  • Aaron's, Inc.
  • ACCO Brands
  • Amerimark Interactive
  • Artifact Uprising
  • Boden
  • Cherry Republic
  • Cheryl's Cookies
  • ChurchSource
  • Colony Brands
  • Country Casual Teak
  • Crate & Barrel
  • DDC Diagnostics
  • Design Toscano
  • Dover Saddlery
  • H2OWear
  • Hammacher Schlemmer
  • Healthy Directions
  • Indrio Brands, LLC
  • Jeffers Pet
  • JunoActive.com
  • Karen Kane
  • Koeze
  • L'Occitane North America
  • Morinda
  • Nixon
  • Nueske's
  • Petalura
  • Plow & Hearth
  • Prairie Moon Nursery
  • Precious Moments
  • Prudent Publishing
  • Restoration Hardware
  • Road Scholar
  • Specialty Store Services
  • Swanson Health Products
  • Stio
  • TD Associates, LLC
  • The Bradford Exchange
  • Trainers Warehouse/Office Oxygen
  • Universal Screen Arts
  • V1.VC
  • Wild Wings
  • Winston Brands

Service Providers

  • 4Cite Marketing
  • Access Intelligence
  • ACMA
  • Adronitis Marketing Group
  • Anchor Computer
  • Anderson
  • Arandell Corporation
  • Belardi Wong
  • Calhoun Digital, Inc.
  • Canada Post
  • Catalog Design Studios
  • Catalyst Paper
  • Cognizant Softvision Suite
  • CohereOne, Inc.
  • Compu-Mail
  • CompuTech Direct
  • Cross Country Computer
  • Customer Portfolios
  • Dataline, Inc.
  • Decision Software
  • EP Graphics
  • Epsilon
  • Experian
  • ForwardPMX
  • FullContact
  • Fry Communications
  • Hathaway & Lane Direct
  • Infinite-Media/Mailinglists.com
  • Infogroup Media Solutions
  • J.Schmid & Assoc. Inc.
  • Japs-Olson Company
  • J.S. Eliezer Associates
  • Lake Group Media
  • Lett Direct, Inc.
  • LiftEngine
  • Lindenmeyr
  • LS Direct Marketing
  • LSC Communications
  • MACH Software
  • Media Horizons
  • Midland Paper
  • Mspark
  • Nahan
  • Namaste Consulting Group
  • NaviStone
  • Oracle Data Cloud
  • Path2Response
  • PeytonDigital
  • Quad
  • QuickPivot
  • RedPoint Global
  • Rezolve
  • Royle Printing
  • Sara Florin Design
  • Sempris
  • SiteForm, Inc.
  • SourceLink
  • Specialists Marketing Services
  • SynerG Marketing, Inc.
  • the e-tailing group
  • The Dingley Press
  • The Mail Group
  • The Refinery
  • Tinyclues
  • TowerData
  • Vous Vitamin LLC
  • WDMA/Miglautsch Marketing
  • Wiland
  • Wunderman Data Products
  • Yes Marketing
  • Zatz Direct
View Full Attendee List

Hotel and Travel Details

NEMOA has blocked a limited number of hotel rooms at the Radisson Blu Aqua Hotel Chicago for Summit attendees at $274/night + tax. Complimentary high-speed wireless guest room internet is included. Check-in begins at 3pm and check-out is at 12pm.

The discounted rate is good until Tuesday, August 20th or until the block of rooms sells out (whichever comes first).

08/22 UPDATE:
NEMOA's discounted room block is now closed. Rooms may still be available but at a higher rate. Please check online or contact the hotel directly to inquire about availabilty. Please mention the NEMOA Fall Summit and our code NEMOA9 when booking.

Online Reservations: www.radissonbluchicago.com


Reservations by phone: 800-333-3333


Please visit www.radissonbluchicago.com for directions and transportation options.

Shipping Instructions

Please provide this information to the person at your company who will be shipping materials to the Summit.

1. Click here to DOWNLOAD the Radisson’s Box Handling Form

To avoid headaches onsite, PLEASE include instructions inside your box(es) as to where the materials should be placed so that the NEMOA staff can assist with getting them where they need to go:
3. LABEL your package(s) as follows:
Radisson Blu Aqua Hotel Chicago
c/o NEMOA Fall 2019 Summit
Attn: (Attendee’s Name & Company Name)
Meeting Contact: Terri Patashnik
221 N. Columbus Drive
Chicago, IL 60601

Please schedule your package to arrive between Sept. 6-10.
If it arrives earlier than Sept. 6th the hotel will charge you additional storage fees as outlined on the Box Handling Form.
Handling fees are applied based on the weight of your package.
Please consult the “Boxes & Package Handling” pricing chart on the Box Handling Form.
Once you have arranged shipment of your package please complete the Box Handling Form and submit the form to Jenna Iverson at jenna.iversen@radisson.com or via fax at 312-565-0258.

Please submit your form to Jenna by Wednesday, September 5th.

A representative from the Radisson’s accounting team will then contact you to obtain your credit card details via an authorization link.



Rising Stars scholarship program
Sponsored by Nahan logo

The Rising Stars Scholarship Program is open to all NEMOA Member Companies. NEMOA recognizes the importance of attracting, developing and retaining “the best and brightest” people for our industry. To promote that goal, NEMOA will grant a limited number of scholarships to its Fall 2019 Summit. Past winners of the Rising Stars scholarship can be seen here.

Congratulations to our Fall 2019 winners!


Rising Stars Scholarship winners will receive:

Please contact the NEMOA office with any questions about the Rising Stars program.


For any questions about the summit, please contact our offices:

General mailbox: admin@nemoa.org
Terri Patashnik Events & Operations Director Telephone: 207-217-8565

Jo Turcotte Marketing & Programs Manager Telephone: 515-490-7564