Fall 2019 Summit

Click to view the Fall 2019 Summit brochure

Save the date!

Welcome to the preview of our next NEMOA Summit! We’re looking forward to gathering this September 11-13, 2019 to Share, Learn, and Connect with one another in our new location: the Radisson Blu Aqua in downtown Chicago! You’ll now be just steps from everything this dynamic city has to offer..

During the Summit, we’ll once again strike the balance between print and digital marketing content to ensure you come away with information that can immediately improve your business. We know that multiple opportunities for face-to-face conversations with industry insiders and peers are what set our event apart, so we’re also adding more round table discussions. You’ll be able to dive deep into specific topics with a knowledgeable and intimate group and without needless sales pressure.

As always, be sure to thank our generous Sponsors when you see them at the Summit. We couldn’t create such an affordable yet invigorating environment without their ongoing support. I look forward to seeing them, and you, in Chicago!

P.S. Don’t forget to take advantage of Early Bird registration: save $250 if you register by Friday, August 9, 2019!

Catalogers/Etailers/Merchants: Click here for your “Convince Your Boss” letter template

Service Providers/Suppliers/Vendors: Click here for your “Convince Your Boss” letter template



Please read all pricing information and instructions below before proceeding with registration.

Register Now!

The more you send, the more you save!

The following fees cover all summit sessions, event and meals. Discounts are available for small companies, VT/NH Marketing Group Members, Rising Stars and sponsors (scroll down for more details). Members receive discounted conference pricing because they support NEMOA with annual dues. Contact NEMOA to find out if your company is a member or to become one before the Summit.

Member Pricing (prices are per person)

Register by Aug. 9Register Aug. 10 or later
Cataloger/Etailer 1-2 people$749$999
Cataloger/Etailer 3 or more people*$669$919
Service/Supplier 1-2 people$899$1,149
Service/Supplier 3 or more people*$779$1,029

Non-Member Pricing (prices are per person)

Cataloger/Etailer 1-2 people$1,049$1,299
Cataloger/Etailer 3 or more people*$969$1,219
Service/Supplier 1-2 people$1,199$1,449
Service/Supplier 3 or more people*$1,079$1,329

*The “3 or more“ price is good for the 3rd, 4th, 5th, etc. attendee from the same company. The first two attendees must pay full price in order for the 3rd and subsequent attendees to be eligible for a discount.

*The “3 or more” price is also valid for any registrant from a company with three or fewer employees.

All prices are per person

Discounts and Deals

Early Bird Discounts

Register by Friday, August 9th to save $250 per registration. Details in pricing chart above.

Nemoa Member Discounts

Members save $300! Member pricing is $300 less than Non-Member pricing. Any employee of a member company qualifies for the member rate. Details in pricing chart above. Not sure if you’re a Member? Check this list of current Member Companies. Not a Member? Join NEMOA now to take advantage of Member rates!

Multiple Attendee Discounts

Send 3 or more people and save! First two attendees must pay full price in order for the third and subsequent attendees to be eligible for a discount. If you are registering more than two attendees, please choose a regular price ticket ("1-2 Attendees" price). Discounts (if applicable) will be applied automatically at checkout.

Discounts For Small Companies

If your company has 3 or fewer employees, you are eligible for a discounted price equivalent to the "3 or more" rate in the pricing chart above. A Discount Code is required to register at this special price. Contact the NEMOA office to request your Discount Code.

Discounts For VT/NH Marketing Group Members

VT/NH Marketing Group Members can receive a 15% discount off of Non-Member registration prices. Contact the NEMOA office for instructions.

Free Registration For Rising Stars

NEMOA Member companies can submit a Rising Star Nomination Form to recognize a deserving employee with a free Summit registration. Deadline to submit a Nomination Form is Friday, August 2nd.

Please visit our Rising Star Scholarships Page for details and form.

Sponsor Passes

Sponsor Passes require a Discount Code. Contact the NEMOA office to obtain or confirm your code.

Cancellation Policy

If you cannot attend the Summit, substitutions are allowed at any time. Please notify the NEMOA office to make arrangements for the replacement attendee. If you cannot send a substitute, notify the NEMOA office in writing immediately so that we are able to adjust our headcounts and planning accordingly.

Cancellation Refund Schedule

Summit Schedule

For full program details, please click here to download the Summit Brochure


Wednesday 09/11/2019

2:30pmRegistration Desk & Connection Lounge Open
3:00pm — 5:00pmWelcome Refreshments
3:00pm — 6:30pm3, 2, 1...NETWORK! You asked, we answered: Attendees wanted more time to connect, so we set aside a block of specially devoted face time. Join us in the Connection Lounge to mingle with merchants, suppliers, and sponsors. Join our Attendify App so you know who’s coming, and set up meetings in advance to make the most of your afternoon. Plus, we’ll have refreshments to energize you, and interactive games to help you meet the right people and kick off the Summit in style.
3:00pm — 4:00pmFirst-Timer Welcome Briefing This session is for First Timers. Hear personally from the NEMOA Board of Directors, veteran attendees and members about what you can expect at the conference and how to get the most from your first Summit experience! Sponsored by Arandell
4:15pm — 5:00pmInteractive Discussion “Chat With an Industry Expert” Mark Friedman, Amerimark Interactive   
4:15pm — 5:00pmInteractive Discussion "Murder in Encinitas" Nancy Dynan, Nixon   
5:45pm — 6:30pmSpeaker & Board Reception Invite Only   
6:30pm — 7:30pmSummit Welcome Reception All registered attendees are invited to attend this one-hour reception featuring an open bar and hors d'oeuvres. Sponsored by Oracle Data Cloud   

Thursday 09/12/2019

7:30amRegistration Desk & Connection Lounge Open
7:30am — 9:30amBreakfast Buffet & Networking Sponsored by Wiland
9:00am — 9:45amOpening Session “It’s Time Your Brand Becomes More Human” Brent Niemuth, J.Schmid
10:00am — 10:45amThink Tank Conversations #1: “Catalog Critique” #2: “Circulation Challenges” #3: “Amazon and other Marketplaces” #4: “Social Media Successes” #5: “Privacy” #6: “Mobile First Strategy” #7: “Email” #8: “Retention Success” #9: “Market Research” #10: “Non-Catalog Print” #11: “Attribution Challenges and Successes” #12: “Multi-Channel Campaigns“
11:00am — 12:00pmGeneral Session: Research Panel Panelist #1: “Cross-Generational Marketing Strategy” Jackie Marquis, EpsilonPanelist #2: “The Power of Personalization” Karen Mayhew, Infogroup Media SolutionsPanelist #3: “Bridging the Content Gap” Jessie Blount, Quad
12:00pm — 12:45pmLunch Buffet & Networking
1:00pm — 1:15pmRising Star Awards Join us as we congratulate the recipients of our Rising Star Scholarship Awards. Rising Star Program sponsored by Nahan
1:15pm — 2:00pmGeneral Session "Reimagining Retail" Bart Lorang, V1.VC
2:30pm — 3:15pmGeneral Session: 5 Case Studies Back by popular demand! Hear from Indrio Brands, Stark Bro’s Nurseries, Trainers Warehouse, Crate & Barrel and Boden as they open their books and share a brief case study across different disciplines. Case studies will include topics on creative, leveraging marketing dollars, brand and circulation strategies.
3:30pm — 4:30pmSponsor-Hosted Roundtables Join our sponsor-hosted roundtables to chat with peers and industry leaders about a variety of important topics. Take advantage of these dynamic, informative discussions in a no-sales, no-pressure setting! A list of roundtable topics will be available closer to the Summit.
6:00pm — 7:00pmCelebrate”Blu” Reception (for registered attendees) How do you celebrate a new Radisson Blu location? By embracing the Blu, of course! Come to this complimentary reception in your favorite blue attire, enjoy some themed drinks and appetizers, and listen to some blues music before heading out on the town to sample Chicago’s delicious wares.
Sponsored by J.Schmid
7:15pm — wheneverPost-Reception Socializing Attendees on own for dinner/entertainment. Up for more fun and socializing after the Blu Reception? Join your fellow attendees at various local restaurants, pubs, and entertainment venues

Friday 09/13/2019

7:30amRegistration Desk & Connection Lounge Open
7:45am — 8:15amMorning Walk Get outside and take a stroll through the park or along the riverfront to wake up your brain and jump start your day!
8:00am — 9:30amBreakfast Buffet & Networking Sponsored by Dataline
7:45am — 9:15amC-Level Breakfast Session (By invite only) Sponsored by Lindenmeyr
9:15:00am — 10:00amOpening Session “Building an Authentic Brand” Noah Waterhouse, Stio
10:15am — 11:00amGeneral Session “Refining Your Personalization Strategy” Heather Dettmann, Artifact Uprising
11:00am — 11:45amClosing Session “Do You Really Know Your Customer?“ Lauren Freedman, the e-tailing group

Companies Attending

Check back here for updates on companies registered to attend the Summit. Please note that NEMOA does not give out attendee contact information.


  • Aaron's, Inc.
  • Amerimark Interactive
  • Artifact Uprising
  • Boden
  • Crate & Barrel
  • DDC Diagnostics
  • Dover Saddlery
  • Indrio Brands, LLC
  • Karen Kane
  • Nixon
  • Nueske's
  • Plow & Hearth
  • Road Scholar
  • Stio
  • Trainers Warehouse/Office Oxygen
  • V1.VC

Service Providers

  • Access Intelligence
  • Canada Post
  • Epsilon
  • Experian
  • Hathaway & Lane Direct
  • Infinite-Media/Mailinglists.com
  • Infogroup Media Solutions
  • J.Schmid & Assoc. Inc.
  • Japs-Olson Company/li>
  • LeBel Marketing LLC
  • Lindenmeyr
  • LS Direct Marketing
  • Namaste Consulting Group
  • Oracle Data Cloud
  • Quad
  • Sara Florin Design
  • the e-tailing group
  • The Refinery
View Full Attendee List

Hotel and Travel Details

NEMOA has blocked a limited number of hotel rooms at the Radisson Blu Aqua Hotel Chicago for Summit attendees at $274/night + tax. Complimentary high-speed wireless guest room internet is included. Check-in begins at 3pm and check-out is at 12pm.

The discounted rate is good until Tuesday, August 20th or until the block of rooms sells out (whichever comes first).


Online Reservations: http://bit.ly/F19RoomBlock


Reservations by phone: Please call 800-333-3333 and mention Promotional Code: NEMOA9.


Please visit www.radissonbluchicago.com for directions and transportation options.

Shipping Instructions

Instructions for shipping materials to the Summit will be posted here in August.


Rising Stars scholarship program
Sponsored by Nahan logo

The Rising Stars Scholarship Program is open to all NEMOA Member Companies. NEMOA recognizes the importance of attracting, developing and retaining “the best and brightest” people for our industry. To promote that goal, NEMOA will grant a limited number of scholarships to its Fall 2019 Summit. Past winners of the Rising Stars scholarship can be seen here.

Make a NEMOA scholarship part of your company's employee recognition and training programs. Forms must be submitted by 5pm eastern on Friday, August 9th. Nominate a deserving employee today!


Rising Stars Scholarship winners will receive:



Please contact the NEMOA office with any questions about the Rising Stars program.


For any questions about the summit, please contact our offices:

General mailbox: admin@nemoa.org
Terri Patashnik Events & Operations Director Telephone: 207-217-8565

Jo Turcotte Marketing & Programs Manager Telephone: 515-490-7564