Spring 2019 Summit

Thank you for attending the NEMOA Spring 2019 Summit!


Click here to view photos from the Summit on our Facebook page
Thank you to Adam at Clear Photography

Speaker presentations are available to NEMOA Members

Not sure if your company is a member? Check this list or contact admin@nemoa.org to verify.

Members, please follow these instructions to access the presentation files:

  1. Log in
  2. Click on the "Members Area" tab on the top navigation bar.
  3. Select "Speaker presentations-Index" from the "Members Area" drop-down menu.
  4. Select "NEMOA Spring 2019 Summit"

Not a Member yet? Join now!

Click here for application instructions. First year company dues are $499; $399 for renewals.

Spring 2019 Brochure
Click to view the Spring 2019 Summit brochure

Welcome to the preview of our next NEMOA Summit! We’re already looking forward to springtime in Boston and gathering together March 20-22, 2019, to share, learn, and connect at the Westin Boston Waterfront Hotel.

NEMOA works year-round to stay on the forefront of emerging trends and technology and deliver the most relevant information to the direct marketing industry. We recognize that our members operate and thrive in not one, but two robust marketing channels, so we’ve brought the following insights to the Spring Summit:

We love print: NEMOA actively supports print marketers! Come learn what’s working for others and hear about changes in the industry that can affect your bottom line.

Digital is constantly advancing: Digital channels constantly advance in the short time between summits, so we bring in speakers who can share how to ride the digital wave instead of drowning under it.

Combining print + digital is a balancing act: Information from both speakers and peers can help you find your company’s marketing sweet spot and harness the power of both channels!

I look forward to learning about the latest advances in both channels along with you and hearing how each of you is blending print and digital marketing to drive your business forward. Also, while you’re at the summit, be sure to take a moment to thank a sponsor—we couldn’t create this dynamic learning environment without their ongoing support.

See you in Boston!

Dana Springfield, NEMOA President

P.S. Don’t forget about Early Bird registration: register for the Summit by February 22nd to save $250!


The more you send, the more you save!

The following fees cover all summit sessions, event and meals. Discounts are available for small companies, VT/NH Marketing Group Members, Rising Stars and sponsors (scroll down for more details). Members receive discounted conference pricing because they support NEMOA with annual dues. Contact NEMOA to find out if your company is a member or to become one before the Summit.

Member Pricing (prices are per person)

Register by Feb. 22 Register Feb. 23 or later
Cataloger/Etailer 1-2 people $749 $999
Cataloger/Etailer 3 or more people* $669 $919
Service/Supplier 1-2 people $899 $1,149
Service/Supplier 3 or more people* $779 $1,029

Non-Member Pricing (prices are per person)

Cataloger/Etailer 1-2 people $1,049 $1,299
Cataloger/Etailer 3 or more people* $969 $1,219
Service/Supplier 1-2 people $1,199 $1,449
Service/Supplier 3 or more people* $1,079 $1,329

*The “3 or more“ price is good for the 3rd, 4th, 5th, etc. attendee from the same company. The first two attendees must pay full price in order for the 3rd and subsequent attendees to be eligible for a discount.

*The “3 or more” price is also valid for any registrant from a company with three or fewer employees.

All prices are per person

Register now!

Discounts and Deals

Early Bird Discounts

Early Bird pricing extended! Register by Friday, February 22nd to save $250 per registration! Details in pricing chart above.

Nemoa Member Discounts

Members save $300! Member pricing is $300 less than Non-Member pricing. Any employee of a member company qualifies for the member rate. Details in pricing chart above. Not sure if you’re a Member? Check this list of current Member Companies. Not a Member? Join NEMOA now to take advantage of Member rates!

Multiple Attendee Discounts

Send 3 or more people and save! First two attendees must pay full price in order for the third and subsequent attendees to be eligible for a discount. If you are registering more than two attendees, please choose a regular price ticket ("1-2 Attendees" price). Discounts (if applicable) will be applied automatically at checkout.

Discounts For Small Companies

If your company has 3 or fewer employees, you are eligible for a discounted price equivalent to the "3 or more" rate in the pricing chart above. A Discount Code is required to register at this special price. Contact the NEMOA office to request your Discount Code.

Discounts For VT/NH Marketing Group Members

VT/NH Marketing Group Members can receive a 15% discount off of Non-Member registration prices. Contact the NEMOA office for instructions.

Free Registration For Rising Stars

NEMOA Member companies can submit a Rising Star Nomination Form to recognize a deserving employee with a free Summit registration. Deadline to submit a Nomination Form is Friday, February 8th.

Please visit our Rising Star Scholarships Page for details and form.

Sponsor Passes

Sponsor Passes require a Discount Code. Contact the NEMOA office to obtain or confirm your code.

Cancellation Policy

If you cannot attend the Summit, substitutions are allowed at any time. Please notify the NEMOA office to make arrangements for the replacement attendee. If you cannot send a substitute, notify the NEMOA office in writing immediately so that we are able to adjust our headcounts and planning accordingly.

Cancellation Refund Schedule

Summit Schedule

For full program details, please click here to download the Summit Brochure


Wednesday 3/20/2019

12:00pm Registration Desk & Connection Lounge Open
12:00pm — 2:00pm Welcome Refreshments
12:00pm — 3:00pm 3, 2, 1...NETWORK! You asked, we answered: Attendees wanted more time to connect, so we set aside a block of specially devoted face time. Join us in the Connection Lounge to mingle with merchants, suppliers, and sponsors. Join our Attendify App so you know who’s coming, and set up meetings in advance to make the most of your afternoon. Plus, we’ll have refreshments to energize you, and interactive games to help you meet the right people and kick off the Summit in style.
1:30pm — 2:30pm First-Timer Welcome Briefing This session is for First Timers. Hear personally from the NEMOA Board of Directors, veteran attendees and members about what you can expect at the conference and how to get the most from your first Summit experience! Sponsored by Arandell
3:00pm — 3:45pm Opening Session “Augmented Reality - The Rise of Digital Twins” Nicolas Robe, Hoverlay   
4:00pm — 4:45pm General Session "The Amazon Opportunity" Jason Baer, The Vermont Teddy Bear Company   
5:30pm — 6:15pm Sponsor Thank You Reception Invite Only   
5:30pm — 6:15pm Speaker & Board Reception Invite Only   
6:15pm — 7:15pm Summit Welcome Reception All registered attendees are invited to attend this one-hour reception featuring an open bar and hors d'oeuvres. Sponsored by Oracle Data Cloud   

Thursday 03/21/2019

7:30am Registration Desk & Connection Lounge Open
7:30am — 9:15am Breakfast Buffet & Networking Sponsored by Wiland
8:15am — 9:15am 3 Concurrent Breakfast Club Conversations Breakfast Club #1: "Customer experience" Mandy Miller, Oracle Data Cloud Breakfast Club #2: "How to critique your catalog like a customer" Sara Florin, Sara Florin Design Breakfast Club #3: "Do you really know your customers?" Alexia Phipps, Jebbit
9:30am — 10:15am Opening Session “Delivering Killer Marketing in a Digital Age” Steve August, Road Scholar
10:30am — 11:15am 3 Concurrent Breakout Sessions Breakout #1: “Catalog 101: Strategy & Planning” Dana Springfield, Dover Saddlery & Steve August, Road Scholar Breakout #2: “Mixing traditional & new marketing techniques to drive customer growth” Eileen White, Indrio Brands (Hale Groves) & Matthew Kenyon, LiveIntent, Inc. Breakout #3: “Transforming your brand into a life: When creativity powers your marketing strategy” Alexandra Oberson, Oberson & Anne-Marie Boissonnault, Solisco
11:45am — 12:30pm 3 Concurrent Breakout Sessions Breakout #1: “Catalog 102: Creative, print, production & mailing” Dana Springfield, Dover Saddlery & Whitney Keeley, Dover Saddlery Breakout #2: “One Lenox: A single company brand for a single customer view” Elizabeth Ragone, Lenox & Nick Godfrey, Customer Portfolios Breakout #3: “The top 5 secrets to SmartPak’s eCommerce success” Kent Phillips, SmartPak
12:30pm — 1:15pm Lunch Buffet & Networking
12:50pm — 1:10pm Rising Star Awards Join us as we congratulate the recipients of our Rising Star Scholarship Awards. Rising Star Program sponsored by Nahan
1:15pm — 2:00pm General Session "The Grommet's Why" Jules Pieri, The Grommet
2:30pm — 3:15pm 3 Concurrent Breakout Sessions Breakout #1: “Catalog 103: Circulation Planning & Analytics” Dana Springfield, Dover Saddlery & Richard Senzel, Yankee Candle Breakout#2: "Busting the catalog mindset" Margot Murphy Moore, 1-800-Homeopathy & Debbie Roth, Japs-Olson Company Breakout #3: “Key steps to selling successfully on Amazon as a third party seller” Liz Lavallee, The Vermont Teddy Bear Company
3:30pm — 3:45pm Town Hall: Annual Meeting Join us as President, Dana Springfield, provides an update on NEMOA, its board and membership.
3:45pm — 4:15pm Town Hall: Case Studies THIS WORKED, THAT DIDN’T: Join 5 brands as they open their books and share a quick 5-minute case study. Learn from what others are doing as they share tests ranging from acquisition, creative, social and research.
4:15pm — 4:55pm Town Hall: Sponsor-Hosted Roundtables PARTNER CASE STUDIES: Connect with suppliers in our industry as they share what’s working in their specific expertise. Learn from suppliers who are testing their theories every day. You’ll be sure to take home a couple of new ideas to test!
6:15pm — 7:15pm Summit Happy Hour (for registered attendees) Cheers to you! Enjoy appetizers, an open bar, and networking right at the Westin (compliments of NEMOA) before you head out on the town for the evening.
Sponsored by J.Schmid
7:15pm — whenever Post-Happy Hour Socializing Up for more fun and socializing after the Summit Happy Hour? Join your fellow attendees at various local restaurants, pubs, and entertainment venues (did someone say karaoke?!). NEMOA will provide bus transportation - Sponsored by J.Schmid
Attendees pay for their own food and beverage.
A list of locations and a bus schedule will be provided at the Registration Desk.

Friday 03/22/2019

7:30am Registration Desk & Connection Lounge Open
7:30am — 8:30am Yoga Class Start your day (or finish your night) with a gentle yoga class led by Jennifra Norton. This 60-minute session is for all levels, especially beginners. Dress casually. Mats provided or bring your own. Class size limited to 25 participants.
7:45am — 9:30am Breakfast Buffet & Networking Sponsored by Dataline
8:00am — 9:30am C-Level Breakfast Session (By invite only) Sponsored by Lindenmeyr Central
9:45am — 10:30am Opening Session “The Journey to 1 Billion Magical Moments” Wombi Rose, Lovepop
10:45am — 11:30am Closing Panel Session "The Future of Print in the Digital World" Join a panel of thought leaders from across the industry, multi-channel veterans, and experts at the forefront of technology for a fun and casual exchange of ideas and suggestions on how direct mail drives and supports digital advertising.  This session provides a recap of some of the highlights and learnings from the conference as well as a chance for the experts to ask each other what keeps them up at night...and working all day. Moderated by Wade Lee Jones. Panelists to be announced.

Companies Attending

Check back here for updates on companies registered to attend the Summit. Please note that NEMOA does not give out attendee contact information.


  • 1-800-Homeopathy
  • AmeriMark Holdings
  • Artifact Uprising
  • Batesville
  • Baudville, Inc.
  • Bella Luna Toys
  • BJ's Wholesale Club
  • Boden
  • Colony Brands/IMS
  • Colorblends Wholesale Flowerbulbs
  • Cuddledown
  • Cross Jewelers
  • Design Toscano
  • Direct Checks Unlimited Sales
  • Distinctive Apparel, Inc.
  • Dover Saddlery
  • Earth Sun Moon Trading Company
  • Enstrom Candies
  • Franklin Planner
  • H2O Wear
  • Harvey Performance Company LLC
  • Heart To Home Meals
  • Hodges Badge Company, Inc.
  • Honeywell
  • Indrio Brands
  • King Arthur Flour
  • LEGO
  • Lenox
  • Littleton Coin Company
  • L.L.Bean
  • Lovepop
  • MBI, Inc.
  • Moo
  • Morinda
  • Mystic Stamp Company
  • National Collectors Mint
  • Nueske's Applewood Smoked Meats
  • Oberson
  • Physicians Mutual Insurance Co
  • Plow & Hearth
  • Potpourri Group
  • Publishers Clearing House
  • Road Scholar
  • Savannah Bee Company
  • Serious Brands
  • SmartPak
  • Smithsonian Enterprises
  • Specialty Commerce Corp.
  • Sporty's
  • Strawberry Hill Povitica
  • Swanson Health
  • Talbots
  • Tectran Manufacturing
  • Territorial Seed Company
  • The Bradford Exchange
  • The Folio Society
  • The Grommet
  • The Vermont Teddy Bear Company
  • The Vermont Country Store
  • Trainers Warehouse/Office Oxygen
  • Uline
  • Uncommon Goods
  • U.S. Longevity Institute
  • Valley Vet Supply
  • Wisteria
  • Yankee Candle

Service Providers

  • 4Cite Marketing, LLC
  • 5W Strategists
  • ACMA
  • Adronitis Marketing Group
  • Amherst Direct, Inc.
  • Anchor Computer
  • AGIA Affinity
  • ALC
  • Alliant
  • Archway Partnerships
  • Augeo
  • Ballard Communications, Inc.
  • BCC Software
  • Belardi Wong
  • Boston University - Metropolitan College
  • Bright Cloud Marketing
  • Calhoun Digital, Inc.
  • Catalog Design Studios
  • Catamount Color/The Offset House
  • CohereOne, Inc.
  • Compu-Mail
  • Computech Direct
  • Cross Country Computer Corp
  • Customer Portfolios
  • Dataline
  • de Rham & Company, Inc.
  • Decision Software
  • DSA Direct
  • EP Graphics, Inc.
  • Epsilon
  • ForwardPMX
  • FreshAddress, LLC
  • Fry Communications
  • Hoverlay
  • Infinite-Media/Mailinglists.com
  • Infogroup Media Solutions
  • InteQ
  • Japs-Olson Company
  • Jebbit
  • JP Gould
  • J.Schmid & Assoc. Inc.
  • J.S. Eliezer Associates
  • KDM, LLC
  • Lake Group Media
  • LeBel Marketing LLC
  • Lett Direct
  • LiftEngine
  • Lindenmeyr Central
  • LiveIntent
  • List Services, Corp.
  • LSC Communications
  • LS Direct Marketing
  • Marketsmith Inc.
  • Mediabids
  • Media Horizons
  • Media People
  • MeritDirect
  • Miglautsch Marketing
  • MSpark
  • Multichannel Merchant
  • Namaste Consulting Group
  • NaviStone
  • Newmine
  • Oracle Data Cloud
  • Path2Response LLC
  • Peyton Digital
  • Pitney Bowes
  • Quad
  • QuickPivot
  • R Squared Marketing
  • Red Crane Media
  • RedPoint Global
  • Rolland
  • Royle Printing
  • Sara Florin Design
  • Sempris
  • Solisco Printers
  • Sound Beach Marketing Partners
  • Specialists Marketing Services
  • Speedeon Data
  • Spire
  • The Dingley Press
  • The Mail Group
  • The Refinery
  • Tinyclues
  • U.S. Postal Service
  • Virid
  • Wiland
  • Wunderman Data Products
  • Xerox
  • Yes Marketing
  • Zatz Direct Inc.
View Full Attendee List

Travel Details

Please visit www.westinbostonwaterfront.com for directions and transportation options. On-Site parking is $40/day with valet parking available for $50 (rates subject to change). Two complimentary electric car charging stations are available.

Coming from Logan Airport?

Spend $0 to get from the airport to the hotel:
At Logan follow signs indicating ground transportation and the Silver Line.  
There’s a big sign outside where the Silver Line picks up.
Hop on the bus.
Get off at the World Trade Center stop.  The Westin is across the street.
Take escalator up to 2nd floor – cross the street using the overpass above the street-  escalator or stairs down and hotel is just on your left.  Very quick walk there.

Did we mention it’s FREE?!
It goes to South Station as well for easy access to trains.

Shipping Instructions

If you are planning to send a shipment to the Westin Boston Waterfront Hotel for the NEMOA Spring 2019 Summit, please follow these instructions. A FedEx Office and Business Center is located at the Westin Boston Waterfront Hotel and handles the shipping and receiving.

  1. Download and read the FedEx Package Shipping Instructions Form
  2. Pack your box(es)
    • To avoid headaches onsite, please include instructions inside your box(es) as to where the materials should be placed so that the NEMOA staff can assist with getting them where they need to go:
      • Connection Lounge: Shared tables for collateral located in the Grand Ballroom Foyer
      • Reserved Sponsor Table: Private table for Gold, Platinum and Diamond sponsors in the Grand Ballroom Foyer
      • Speed Meetings Table: If you are a sponsor hosting a roundtable on Thursday in the Grand Ballroom
      • Your session room: If you are leading a session and are sending supplies that you need in your session room
      • Other: Please specify
  3. Label your package(s) as follows:
    • Hold for: Attendee Name (NEMOA Office)
      c/o The Westin Boston Waterfront
      425 Summer Street
      Boston, MA 02210
      Event: NEMOA Spring 2019 Summit?
      Box __ of__
    • Please make sure to indicate the name of the event on the label
  4. Ship your package(s)
    • Please schedule your package to arrive between March 15 - March 19. If it arrives earlier than March 15th you may be charged additional storage fees.
  5. Arrange payment
    • Receiving fees are applied based on the weight of your package. Please consult the "Package Handling and Storage Fees" chart on the FedEx Form.
    • If making a payment by phone, please call ahead to 857-338-2258 with the following information:
      • Tracking number
      • Recipient name
      • Weight of package
      • Email address
      • Estimated arrival date
    • Or bill your FedEx account by sending an email to usa1154@fedex.com or calling 857-338-2258 with the following information:

      Your account will be billed once the packages are received. The FedEx office will release the boxes to NEMOA Staff as they arrive (as long as your payment has been received).

      • Your FedEx account number to which the charges can be billed
      • Tracking number
      • Recipient name
      • Weight of package
      • Email address
      • Estimated arrival date


Do I have to ship my materials?

You are welcome to bring the materials yourself instead of shipping them.

How much space will I have on the shared tables in the Connection Lounge?

We suggest shipping/bringing a limited amount of materials since the table space is shared amongst all attending companies.

What happens to these materials once the Summit is over?

Any materials left over after the Summit go to trash/recycling. Please make arrangements to collect your materials at the end of the Summit if you would like to keep them.

Other questions

Please contact Terri Patashnik or Jo Turcotte with any further questions.


Rising Stars scholarship program
Sponsored by Nahan logo

The Rising Stars Scholarship Program is open to all NEMOA Member Companies. NEMOA recognizes the importance of attracting, developing and retaining “the best and brightest” people for our industry. To promote that goal, NEMOA granted a limited number of scholarships to its Spring 2019 Summit.

Congratulations to our Spring 2019 Rising Stars!

Photos and names of all past winners of a Rising Stars scholarship can be seen here.

Please contact the NEMOA office with any questions about the Rising Stars program.


For any questions about the summit, please contact our offices:

General mailbox: admin@nemoa.org
Terri Patashnik Events & Operations Director Telephone: 207-217-8565

Jo Turcotte Marketing & Programs Manager Telephone: 515-490-7564